General

We offer a full range of software development services, including web and mobile app development, UI/UX design, custom software solutions, and ongoing maintenance and support.

Our process typically includes discovery, planning, design, development, testing, and deployment. We work closely with you at each stage to ensure your vision is realized and to make any necessary adjustments.

Project timelines vary based on the scope and complexity of each project. Smaller projects may take a few weeks, while larger, more complex projects could take several months. We provide an estimated timeline after discussing your requirements.

We work with a diverse range of industries, including e-commerce, healthcare, finance, education, and technology. Our team is skilled at adapting to different sectors to create tailored solutions.

Yes, we specialize in building custom software solutions that are tailored to meet your unique business needs and goals. We’ll work with you to create a solution that integrates seamlessly with your existing processes.

Absolutely. We can assess your existing platform and provide recommendations for enhancements, new features, or redesigns to improve user experience and functionality.

Yes, we love working with startups and small businesses to bring their innovative ideas to life. Our solutions are scalable, so we can help you grow as your business expands.

We use a variety of technologies, including React, Next.js, Node.js, Firebase, and SQL databases. We select the best tools and technologies based on the specific requirements of your project.

We strive to get everything right the first time but understand that revisions may be necessary. We include a set number of revisions in our agreements and offer additional revisions if needed.

You can get started by contacting us through our website’s contact form or by booking a consultation. We’ll set up an initial meeting to discuss your ideas and see how we can bring them to life.

Payments

We accept various payment methods, including credit/debit cards, bank transfers, and online payment services like PayPal. We can also discuss alternative options if needed.

Yes, we typically require an initial deposit before starting work on a project. This helps secure your project in our schedule and covers initial development costs.

Our payment schedule varies based on the project. For most projects, we break payments into milestones, where a percentage of the total cost is due at each stage of completion. This will be outlined in your project agreement.

If you need to cancel the project, please notify us as soon as possible. The amount refunded will depend on the project stage and work completed at the time of cancellation. We outline our cancellation policy in the contract for full transparency.

Since our work is service-based, refunds are generally not available once work has been completed. However, if you have concerns about the final product, we’ll work with you to resolve any issues to your satisfaction.

Yes, if you prefer, you can pay the full project cost upfront. Some clients find this simplifies the process, and it allows us to focus fully on project delivery.

Yes, we provide an itemized invoice for each payment made, detailing the completed work and the remaining balance (if any). You’ll receive invoices via email or any preferred communication method.

Applicable taxes will be outlined in your project proposal based on your location and any relevant tax requirements. If you have questions about specific charges, please reach out for clarification.

We would love to hear more about your project.

At Faiz Media we would love to hear about your idea in order to make it real, you can book a free consulation and alternatively contact us via email: info@faizmedia.com